Terms and Conditions
Terms of Service
At KYARANO, we are committed to providing our customers with a simple, transparent, and reliable shopping experience. These Terms of Service apply to purchases made from our website, and when purchased through our checkout page, you agree to the following terms and conditions, including any future updates or modifications.
1. Brand & Business Information
KYARANO is an online brand offering sleep trainer alarm clocks and related accessories.
- Brand Name: KYARANO
- Official Website: https://kyarano.com
- Legal Entity: Chongqing Xizhilong Information Technology Co., Ltd.
- Unified Social Credit Code: 91500105MAE8D8P795
- Registered Address: Room 35-8, No. 80 Hongxing Road, Dashiba Subdistrict, Jiangbei District, Chongqing
- Customer Support Email: service@kyarano.com
kyarano.com is owned and operated by Chongqing Xizhilong Information Technology Co., Ltd. The company is responsible for the operation of the online store, customer service, order coordination, and related e-commerce activities.
2. Product Availability & Information
We strive to keep product availability, specifications (including safety standards and features), and pricing accurate and up to date, though occasional errors or stock shortages may occur.
3. Pricing & Promotions
All prices and promotions displayed on our website are subject to change without notice. We reserve the right to modify or discontinue any product or sleep trainer alarm clock line at any time.
4. Order Placement & Confirmation
When placing an order, customers agree to provide accurate and complete information, including shipping address and payment details.
5. Payment Terms
Payments made through kyarano.com are processed securely using the payment services available through our website checkout.
6. Order Changes & Cancellation
If you need to change your shipping information or request an order cancellation, please contact us as soon as possible via service@kyarano.com.
7. Shipping Terms
Orders are typically processed within 1–3 business days, and delivery estimates are provided based on international shipping destinations. For full details, please refer to our Shipping Policy.
8. Returns, Exchanges & Refunds
Customers may request a return within 30 days of receiving their order, subject to our Return Policy conditions.
9. Customer Support
Our customer support team is available to assist with product questions, maintenance and care advice, order inquiries, shipping details, and return requests.
10. Customer Responsibilities
Customers are responsible for providing correct shipping addresses, complying with local customs laws, and using our sleep trainer alarm clocks and accessories as intended.
11. Third-Party Services
We may use third-party service providers for payment processing, shipping logistics, data analytics, and marketing support.
12. Changes to These Terms & Conditions
We may update these terms from time to time to reflect changes in our business practices or legal requirements. Updated terms take effect immediately upon posting to the website.
13. Contact Information
For any questions regarding these Terms of Service, please contact us:
- Brand Name: KYARANO
- Official Website: https://kyarano.com
- Legal Entity: Chongqing Xizhilong Information Technology Co., Ltd.
- Unified Social Credit Code: 91500105MAE8D8P795
- Registered Address: Room 35-8, No. 80 Hongxing Road, Dashiba Subdistrict, Jiangbei District, Chongqing
- Customer Support Email: service@kyarano.com
Subscribe to our emails
Join our email list for exclusive offers and the latest news on our sleep trainer alarm clock collections.